KECH, Inc., awarded the Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division National Instant Criminal Background Check System (NICS) Call Center
KECH Chosen by FBI to Assist Federal Firearms Licensees’ with Accurate Background Information
Posted on February 28, 2024 by KECH ADMIN
Williamsburg, KY, February 20, 2024
KECH, Inc., a leading provider in contact center services, is proud to announce its recent award from the Federal Bureau of Investigation (FBI) for the National Instant Criminal Background Check System (NICS) call center. KECH’s selection highlights the company's commitment to maintaining a high level of customer satisfaction, focused on safety, within the firearms industry.
The NICS call center operations focus on providing a seamless experience for Federal Firearms Licensees (FFLs) by ensuring respectful and professional interactions with customer service representatives (CSRs). KECH will provide services 364 days per year (365 days in leap years), seven days per week from 8 a.m. to 12 a.m. ET.
KECH is honored to be entrusted with the responsibility of managing the NICS call center operations and is committed to upholding the highest standards of efficiency, accuracy, and professionalism in serving the firearms industry.
"We are so honored to be recognized in the top 1/3 of fastest-growing companies by Inc. magazine. We want to thank the whole team at KECH for their dedication and commitment to our clients that they demonstrate every day!"
KECH, Inc.: A Rising Star Ranking No. 1364 on the 2023 Inc. 5000
Posted on August 23, 2023 by KECH ADMIN
Williamsburg, KY – In a remarkable achievement, KECH, Inc. has secured the No. 1364 spot on the highly esteemed Inc. 5000 list for 2023. This annual ranking, curated by Inc. Magazine, celebrates the exceptional growth and success of the fastest-growing private companies across the United States. KECH's journey showcases a three-year revenue growth of an astounding 428 percent, underscoring the company's commitment to innovation, excellence, and dedicated teamwork.
The Inc. 5000 list, renowned for spotlighting the nation's most dynamic and flourishing independent small businesses, has been the launchpad for several well-known brands, such as Intuit, Zappos, Under Armour, and Microsoft. The recognition not only showcases KECH's achievement but also solidifies its standing within the competitive landscape of American business.
Chris Carpenter, the visionary CEO of KECH, expressed profound gratitude for the accolade. "We are so honored to be recognized in the top 1/3 of fastest-growing companies by Inc. magazine. We want to thank the whole team at KECH for their dedication and commitment to our clients that they demonstrate every day!"
The complete Inc. 5000 rankings, inclusive of company profiles, can be explored on the official Inc. website (www.inc.com/inc5000). The top 500 companies will also be featured in the September issue of Inc. Magazine, available on newsstands starting August 23rd.
Woman Owned Small Business
KECH, a HUBZone Certified and WOSB, brings knowledge and experience that spans 50+ years of success in IT services, with a focus on mission critical contact center support for clients in the Civilian and DHS sectors.