"We are so honored to be recognized in the top 1/3 of fastest-growing companies by Inc. magazine. We want to thank the whole team at KECH for their dedication and commitment to our clients that they demonstrate every day!"
KECH, Inc.: A Rising Star Ranking No. 1364 on the 2023 Inc. 5000
Posted on August 23, 2023 by KECH ADMIN
Williamsburg, KY – In a remarkable achievement, KECH, Inc. has secured the No. 1364 spot on the highly esteemed Inc. 5000 list for 2023. This annual ranking, curated by Inc. Magazine, celebrates the exceptional growth and success of the fastest-growing private companies across the United States. KECH's journey showcases a three-year revenue growth of an astounding 428 percent, underscoring the company's commitment to innovation, excellence, and dedicated teamwork.
The Inc. 5000 list, renowned for spotlighting the nation's most dynamic and flourishing independent small businesses, has been the launchpad for several well-known brands, such as Intuit, Zappos, Under Armour, and Microsoft. The recognition not only showcases KECH's achievement but also solidifies its standing within the competitive landscape of American business.
Chris Carpenter, the visionary CEO of KECH, expressed profound gratitude for the accolade. "We are so honored to be recognized in the top 1/3 of fastest-growing companies by Inc. magazine. We want to thank the whole team at KECH for their dedication and commitment to our clients that they demonstrate every day!"
The complete Inc. 5000 rankings, inclusive of company profiles, can be explored on the official Inc. website (www.inc.com/inc5000). The top 500 companies will also be featured in the September issue of Inc. Magazine, available on newsstands starting August 23rd.
KECH, Inc., wins the Transportation Security Administration (TSA) TSA Contact Center (TCC)
Posted on March 27, 2023 by KECH ADMIN
Williamsburg, KY - KECH, Inc., an IT services small business with a focus on mission critical customer experience (CX), has been awarded the TSA contract for TSA Contact Center. It is a five year contract to provide full turn-key, multi-lingual, multi-channel, secure contact center services via a FedRAMP authorized solution to assist with questions related to a full spectrum of TSA service areas.
"We are honored to have been selected by TSA to support the important mission of protecting the nation’s transportation systems”, stated Chris Carpenter, CEO, “by handling TCC interactions such as referrals, general information inquiries, inquiries on specific programs, applications and services, fulfillment requests, emergency inquiries, complaint inquiries, public comments, and customer surveys/feedback.”
Kevin Woznick, COO, added “At KECH, we are committed to delivering high quality services to TSA and the people it serves. It is exciting to be able to bring KECH’s extensive contact center experience supporting other Federal government agencies to the TSA TCC.”
KECH will work closely with TSA to ensure that all requirements are met, and all deliverables are delivered on time and within budget. We will also promote innovation and continuous improvement for the TCC, employing technology to drive efficiency and optimized CX across the enterprise.
KECH, Inc. is proud to be selected as the vendor for this important contract and looks forward to a successful partnership with TSA!
Woman Owned Small Business
KECH, a HUBZone Certified and WOSB, brings knowledge and experience that spans 50+ years of success in IT services, with a focus on mission critical contact center support for clients in the Civilian and DHS sectors.